Frequently Asked Questions

Answers to all questions about 111bef

From opening an account to bonuses, payments and security — find clear and detailed answers to the most commonly asked questions by Bangladeshi players here.

111bef is a reliable and transparent online platform for players in Bangladesh. This FAQ page is created so you can quickly find answers to all common questions about accounts, deposits and withdrawals, games, bonuses and security. If your question is not here, our 24/7 live chat support is always ready.

Account and Registration

To open an account at 111bef you will need an active mobile number, an email address, and a valid national ID card or passport. The registration process runs entirely in Bengali and is completed within a few minutes. Make sure you provide accurate information, as it will be checked during KYC verification later.

No, under 111bef rules only one account is allowed per person. Attempting to create multiple accounts from the same device or IP address may result in those accounts being suspended and any deposited funds being cancelled. This policy ensures equal opportunity for all players.

Click the "Forgot password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you, which you can use to set a new password. If you have trouble, contact 111bef's 24/7 live chat support — you will get quick help in Bengali.

KYC verification is required to maintain a safe and fair environment at 111bef. You need to submit your ID and payment method details before making a withdrawal. This process keeps your account secure, prevents identity theft, and ensures the right person receives the funds.

Deposits and Withdrawals

The minimum deposit amount at 111bef is ৳300, and this applies to all payment methods — including bKash, Nagad, Rocket, Upay and bank transfer. Starting with such a small amount lets you easily try out the platform and explore your favourite games.

Deposits made via bKash are generally added to your 111bef account within 1-5 minutes. The same fast processing time applies to Nagad, Rocket and Upay. Bank transfers may take a little longer due to bank operating hours and processing procedures.

Withdrawals from 111bef are generally completed within 15 minutes to 2 hours. However, if KYC verification is not yet complete or a large amount is requested, additional review may be needed. All withdrawal requests are processed promptly.

The minimum withdrawal amount at 111bef is ৳800. This limit ensures that transaction processing runs smoothly and that your funds are transferred safely to your mobile banking or bank account.

111bef itself charges no platform fee on deposits or withdrawals. However, your mobile banking operator — such as bKash or Nagad — may apply their own transaction charges. This is governed entirely by the policy of the relevant service and is outside 111bef's control.

Yes, you can withdraw directly from 111bef via Nagad. When withdrawing, make sure the Nagad number you enter matches the number linked to your account. Withdrawals via bKash, Rocket, Upay and bank transfer are also supported.

Games and Gameplay

111bef offers a wide range of games including slots, live casino, fishing games, cricket betting, football and kabaddi. Games from world-class providers including PG Soft, Pragmatic Play, JILI, Spribe and Evolution Gaming are available here. New games are added regularly.

To bet on BPL matches at 111bef, first go to the cricket section, then select an ongoing or upcoming BPL match. There are various betting options including match winner, top batter, highest runs and over markets. Live betting during the match is also available. Other cricket tournaments including IPL and T20 World Cup are covered as well.

Yes, 111bef is fully mobile-friendly. The website runs smoothly in any Android or iOS browser — no separate app download needed. All features from slots to live casino can be enjoyed in full on mobile.

RTP, or Return to Player, is a theoretical calculation of what percentage of total bets a game returns to players over the long term. A higher RTP means a theoretically greater chance of return, but it is a mathematical average — results can vary from session to session. You can take this into account when choosing a game.

All games at 111bef are created by internationally recognised providers who use Random Number Generator (RNG) technology. This technology ensures that every spin, deal or toss is completely random, unbiased and not dependent on previous results.

Bonuses and Promotions

New players at 111bef receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. Example: deposit ৳1,000 and you get a ৳1,000 bonus, giving a total balance of ৳2,000. The wagering requirement for this bonus is 25 times.

A wagering requirement is the condition stating how many times a bonus amount must be used in bets before it can be withdrawn. 111bef's 25x condition means — if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets before withdrawing. This can be spread across different games.

111bef has three VIP levels — Bronze, Silver and Gold. The Bronze level offers up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%. Moving up to a higher level is possible through regular and active play.

Each bonus at 111bef has its own expiry period, which is clearly stated at the time the offer is accepted. If wagering is not completed within the set time, the bonus may expire. See the terms and conditions page for full details.

Most bonuses can be used on slots and fishing games. Some live casino and sports betting markets may also be eligible for bonuses, but this depends on the terms of the specific offer. Read the terms and conditions carefully before claiming a bonus.

Safety and Responsible Gaming

111bef uses SSL encryption technology to keep your personal and financial information secure. All transactions are conducted through encrypted channels and personal information is not shared with any third party. We operate as a safe and reliable platform.

Only individuals aged 21 or above can create an account and play at 111bef. Age verification is part of the KYC process and is mandatory. Registration by minors is strictly prohibited.

Yes, 111bef believes in responsible gaming. If you want to take a temporary break or set betting limits, let the support team know via live chat or email. Self-exclusion, deposit limits and session limits are available. See the responsible gaming page for more details.

111bef keeps your personal information secure under a strict privacy policy. Your information is not sold or shared with any third party. See the privacy policy page for our full privacy policy.

111bef provides Bengali live chat support 24 hours a day, 7 days a week. You can also contact us by email at [email protected]. All support operates on Bangladesh Standard Time (BST, UTC+6) and issues are resolved promptly.

Still have questions?

Our expert support team is ready to help you directly in Bengali. Join the live chat or send us an email.

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24/7 Live Chat [email protected] BST (UTC+6)