111bef Privacy Policy

111bef ("we", "our", "platform") operates a trusted online gaming and betting service for users in Bangladesh. This privacy policy document explains how 111bef collects your personal information, the purposes for which it is used, and how it is kept secure.

By visiting the 111bef.lat website, creating an account, or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.

This policy applies to all services, products, websites, and related digital platforms of 111bef. This privacy policy has been drawn up in line with the laws and regulations in force in Bangladesh, and we are always committed to protecting the interests of our users.

111bef may collect various types of information. This information is divided into two main categories: personally identifiable information and non-personal information.

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID card or passport number (for identity verification)
• Financial information such as bKash, Nagad, Rocket, or Upay account details
• Bank account information (for processing withdrawals)

2.2 Non-Personal and Technical Information

• IP address and device type
• Browser version and operating system details
• Activity logs on the platform and session duration
• Information about preferred game categories and betting types
• Cookie and session data

111bef collects user information in the following ways:

3.1 Information Provided Directly

You provide information directly during account registration, identity verification (KYC), processing deposits or withdrawals, and when contacting customer support. This information is collected with your full consent.

3.2 Automatically Collected Information

When you use the 111bef platform, certain information is collected automatically. This includes your device information, browsing patterns, login times, and location data. This information is used to improve service quality and ensure security.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, 111bef may receive information from authorized third-party verification services. Information received in this way is used only for specified purposes.

111bef uses the information collected for the following legitimate purposes:

• Account Management: For creating, verifying, and managing your account.
• Financial Transactions: For processing deposits and withdrawals and maintaining transaction records.
• Service Improvement: To improve the user experience and develop new features.
• Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To respond to your questions, complaints, and requests.
• Responsible Gaming: To identify problem gambling and provide necessary support.
• Legal Obligations: To maintain records in accordance with applicable laws and regulations.
• Communications: To send important updates, policy changes, and service-related notifications.

111bef uses industry-standard security technologies to protect your information. Our security measures include:

5.1 Technical Protection

• Use of 256-bit SSL encryption technology for all data transfers.
• Encryption of data stored in databases.
• Regular security audits and vulnerability testing.
• Firewall and intrusion detection systems to prevent unauthorized access.

5.2 Administrative Protection

• Data protection training and awareness programs for staff.
• Need-to-know data access policy.
• Confidentiality agreements with third-party service providers.

5.3 Data Retention Period

111bef retains personal information for the period necessary to meet legal obligations. Financial transaction records are retained for a specified period in accordance with applicable law, even after an account is closed. Once the retention period has passed, we arrange for the secure deletion of the data.

111bef may share your information with third parties in specific and limited circumstances. Such sharing is always done on a legal basis and with your interests in mind.

6.1 Payment Processors

The necessary information is shared with bKash, Nagad, Rocket, Upay, and authorized banking partners to complete financial transactions. This information is used solely for processing transactions.

6.2 Identity Verification Services

Limited information is shared with authorized KYC (Know Your Customer) service providers to ensure account security and prevent fraud.

6.3 Law Enforcement Agencies

Information may be provided in accordance with applicable law upon a court order, legal claim, or request from a regulatory authority. In such cases, we provide only the information legally required.

Cookies and similar technologies are used on the 111bef website. Cookies are small text files stored on your device that help improve your experience with our services.

7.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help monitor and improve platform usage.
• Security Cookies: Prevent fraud and unauthorized access.

7.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some important platform functionality. Contact our support team for detailed guidance on managing cookies.

As a user of 111bef, you have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of your personal information held by 111bef at any time. We will provide the necessary information within 30 business days of receiving your request.

8.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected. Contact our customer support team to make a correction.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, retaining certain information for a defined period due to legal obligations is a requirement on our part.

8.4 Opting Out of Marketing Communications

You may opt out of marketing emails or notifications at any time. To do so, contact us by email or submit a request via live chat.

8.5 Objection to Data Processing

You may object to certain data processing that relies on a legal basis. We take every objection seriously and endeavor to respond as soon as possible.

111bef strictly prohibits use of the platform by anyone under 21 years of age. This service is for users aged 21 and above only.

We do not knowingly collect any personal information from minors. Age verification is mandatory during the account registration process. If we become aware that information has been collected from a minor, we will immediately take steps to close the relevant account and delete the information.

111bef reserves the right to amend or update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notification will be displayed after you log in to the platform.
• The "Last Updated" date on the website will be changed.

Continuing to use the platform after a change has been made will be considered as your acceptance of the updated policy. If you do not agree to the changes, you have the option to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team will endeavor to respond to all your requests as quickly as possible.

Email: [email protected]
Live Chat: 24/7 direct support in Bengali

Our customer support team is always ready to assist you in accordance with Bangladesh Standard Time (BST, UTC+6).